Services & Facilities

Our reception team is available 24 hours a day to assist you with any needs and store your luggage in our luggage room, allowing you to enjoy the city center with complete freedom and ease, both before your check-in and after your check-out. 

At La Laguna Gran Hotel, fine dining accompanies every moment of your stay. Enjoy the daily specials and the Verodes menu, gourmet snacks in our café with an interior patio, or brunch experiences and wine tastings. A culinary offering based on local ingredients that guarantees a quality stay for all our guests.

Located on the top floor, the gym offers a spacious and bright area, equipped with state-of-the-art machines and a weight training zone. With views of the terrace, it is the ideal place to maintain your routine in a comfortable and well-maintained setting.

An outdoor space designed for relaxation, featuring a pool and sun deck with views of the historic center of a city designated a World Heritage Site. Open seasonally, this area invites you to enjoy the sun and tranquility, with amenities that ensure a comfortable experience for all our guests.

With our Guest App, control of your stay is at your fingertips. By scanning the QR code in your room, our guests can manage every aspect: order a snack from room service, request extra amenities, contact housekeeping, or book a taxi—all in a fast, intuitive, and seamless way.

We know that true luxury lies in a restful, personalized night’s sleep. That’s why we offer an exclusive pillow menu to enhance the comfort of your bed: from memory foam and orthopedic options to hypoallergenic pillows, so you can wake up every morning feeling refreshed.

Enjoy the delights of our cuisine in the privacy of your room. Whether it’s a leisurely breakfast or a quiet dinner after a long day, our room service allows you to savor a selection of dishes or snacks in the utmost comfort. Simply order them by calling extension 509 or using our app, and we’ll take care of every detail to ensure your complete satisfaction.

Tenerife is a paradise on wheels, and we are your best starting point. Certified with the Cycling Friendly seal, we offer a secure space to store bicycles, a workshop with specialized tools, and a washing and charging area for e-bikes.

Travel light while keeping your style impeccable. We offer a professional laundry and dry cleaning service that treats your garments with the utmost care and efficiency. Simply entrust us with your clothes to receive them clean, ironed, and perfect within a minimum of 48 hours.

Don’t let your exploration plans keep you from enjoying the best start to your day. Whether you decide to get up early to discover the island’s secrets at sunrise or for work, we’ll prepare a full breakfast picnic for you to take along, designed to give you the energy you need wherever you go.

The freedom to explore Tenerife at your own pace, without any logistical hassles. We arrange your car rental through a trusted third-party company, coordinating delivery so your car is waiting for you right at the hotel entrance, ready for you to set off on your journey and explore every corner of the island.

Experience the thrill and adventure of discovering the island at its best. Thanks to our partnership with local experts like Canary Planet, we provide you with access to unforgettable experiences. Ask at the front desk, and our team will help you design your perfect adventure, from nature trails to cultural tours of Santa Cruz de Tenerife, taking advantage of the hotel’s excellent location as a starting point.

To ensure your trip runs smoothly from start to finish, we offer a transfer service coordinated directly from the hotel’s doorstep. Whether heading to Tenerife North or South Airport, we guarantee a comfortable, safe, and punctual journey. An option designed to eliminate any logistical stress and ensure your peace of mind. Service subject to availability and prior reservation.